What’s the difference between Starter ($600) and Custom ($1,000)?+
Starter is for businesses that want a professional website without a monthly bill. We build a polished one-page site with up to five sections on our proven layout system, styled with your logo, colors, photos and words. When it’s done, we hand it over: you get the complete code, a simple guide, free hosting set up in your own name, and 30 days of free fixes. Custom is for businesses that want something designed from scratch and looked after every month: up to five pages, two rounds of revisions, signature touches like video and galleries, and a care plan that includes hosting, updates, backups, a customer insights dashboard and edits.
If I choose Starter, what happens after it’s handed over?+
It’s yours to run. The site lives on a free hosting account in your own name (we use reputable providers that allow business sites at no cost), and your domain points to it. For 30 days we fix any problems with our work for free. After that, you have three options: keep it as is and pay us nothing; add Basic Hosting for $19/month and we’ll keep it online, secure and updated; or add any care plan for the full experience, including insights and edits. If you just need a change now and then, we’ll do it at $75/hour, always quoted before we start.
Who owns my domain name (like yourbusiness.com)?+
You do. We register new domains in your name, so you are the legal owner on record, and we take care of the technical setup and renewals while you’re a client. If you already own a domain, you keep it exactly where it is; we only change the settings that point it to your new website. Your domain is your business’s address online. It should never belong to your web designer.
How are you different from Wix, Squarespace or other website builders?+
Website builders are a great fit if you enjoy doing it yourself. With most of them, you rent a template shared by thousands of other businesses, spend your own evenings building and updating it, and can’t take the site with you if you leave. With us, real people design the site around your business, build it, and either hand it over to you or keep it running for you. There’s no cut of your sales, the stats are privacy-friendly, and you own what we make. You also get someone who knows your business by name.
Are there any hidden fees?+
No. You pay the build fee, the monthly plan you choose (if any), and your domain name at our cost, usually about $10–20 per year. Sales tax is added only if Maryland law requires it, and it’s shown on your invoice before you pay. Anything outside your package is quoted in writing before any work starts, so you’ll never get a surprise bill.
What will I see in my insights dashboard?+
The numbers that actually matter to a small business. How many people visited, and more importantly how many of them called you, asked for directions, sent a message or emailed. You’ll also see where visitors came from (Google, Google Maps, Instagram and so on), which pages they looked at, what devices they used, which towns they’re in, your busiest days and hours, and how fast your site loads. We add plain-English notes like “Calls are up 18% this month, mostly from Google Maps.” The dashboard is included with every care plan.